Multiple Lesson tracking - Storyline vs. Rise

Hello, Nikolas!

I'm happy to help. First, let me be sure I'm understanding the problem you're seeing in your LMS:

• Storyline 360 courses do not track learner progress - instead, they always start over from the beginning.
• Rise 360 courses do track learner progress and resume where the learner left off.

Both Storyline 360 and Rise 360 courses should track learner progress and resume where the learner left off in the course.

First, I would suggest checking the resume behavior you selected in the Storyline 360 content:

1. Go to the Home tab on the Storyline ribbon and click Player.
2. When the Player Properties window appears, click Other on the ribbon.
3. In the Resume section of the window, which option did you choose? Prompt to resume is the best option for you. 

Let me know if you already selected the Prompt to resume option, and we'll go from there!

Hello Alyssa,

Thank you for your prompt reply. I have checked the resume setting that you mentioned. The option Prompt to resume was already selected when I originally published the Storyline module.

-Thanks

Thanks, Nikolas. 

The next step will be to test the Storyline 360 output in SCORM Cloud, and LMS testing tool. 

This will help you determine if the resume issue lies within your LMS or the Storyline project file. We can help you with that testing if you'd like. Just send the .story file to us to take a peek.