New Feature in Rise: Block Templates
Feb 20, 2018
Hey community peeps!
We’re really stoked to share a new Rise feature with you: block templates. Build Rise courses faster by saving existing blocks and their content as templates, then reusing those templates in other lessons.
And, if you’re an Articulate 360 Teams member, you can also easily share the block templates you create with your team, saving you development time.
Learn more about it here: Creating, Sharing, and Reusing Block Templates.
Have a peek at this quick video where CTO Arlyn Asch explains this great new Rise feature:
To see all the latest new features in Rise, check out the What’s New page. And if you’re not already an Articulate 360 subscriber, you can start a free, 60-day trial for full access to everything in Articulate 360, including these new features.
65 Replies
Hi Johnny, Nina, and Karl,
We've tried recreating this issue on our side, but we still need your help.
Does the problem happen with block templates that contain media (images, audio, or video)? Do you also see the problem when inserting a text-only block?
80% of my blocks are one of the text types, and I consistently have issues inserting text only blocks.
The other blocks are mix of other block types including some video, flashcards, etc.
For my situation predominantly text only blocks.
Thanks for that insight, Karl. We'll keep looking into this, and we'll let you know if we find something.
It appear to be an issue with any of my template blocks, including blocks that have audio, images, and interactive elements such as buttons etc. There doesn't appear to be a particular template block containing a particular asset - it just seems to be any. Also the template blocks don't fail to load all of the time, it appears to be random. For example I was working on thing yesterday and everything was fine, then all of a sudden the template blocks that I was inserting failed to load. The only way to resolve this was to completely close the browser and load everything up again.
What Johnny describes above is exactly what happens when I use Template blocks.
It's completely random.
Thanks for those details, folks. Our team will do more investigation, and I'll reach back out if I get an update!
Johnny and Karl,
Do you notice this happens when you select multiple block templates very quickly? Or has this ever happened when just selecting one block template?
It happens when selecting and inserting a template with a single block, and also when inserting a Template that has multiple blocks.
Hi Karl, sorry for the confusion! What I mean is, are you selecting several block templates from the library by clicking very quickly, like this?
No, I wait for the first template block to complete the inserting process before selecting the next block.
I've been having the same problem for the last few days.
I'm trying to load blocks (templates) that I have saved from other Rise courses.
This is getting progressively worse. I now need to close the browser every time it "hangs up." How many posts do we need to call Articulate's attention to this problem?
It seems to be affecting only some people though which is odd.
And don't forget completely random: I just inserted several blocks. At first it worked fine and then inserting the exact same block but this time in another Lesson it failed..
I agree!
I'm having similar trouble and shutting down the browser and coming back doesn't seem to be helping. The text on image block templates I've saved seem to be the ones that are worst (although admittedly they're the ones I've been trying to use most recently)
I am experiencing this glitch with text only as well.
No, it happens when selecting a single template block regardless of whether I work quickly or at a slower pace.
For everyone experiencing this problem, please open a support case if you have not already done so:
https://articulate.com/support/contact
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I am still experiencing this issue as I type this!
What happened?! Why can't someone fix this issue? Up until a couple months ago, it worked beautifully, now it's hit or miss whether I can use my templates or not, argh!
It's costing a lot of time/money and frustration on our end for a wonderful tool that Rise created to help save us time and frustration. Please help!
Thank you.
Sure is frustrating.
For a while it seems to be working perfectly and then without warning I can't insert any of my templates.
It seems to be affecting just a small number of people though.
Karl,
Why do you say that it's affecting only a small number of people?
*Wendy Seidman*
*GotInfluence?*
*190 Dundee Rd. | Inverness, IL 60010 T 847 359 7865*
*wendy.seidman@gmail.com *
I base that comment purely on the small number of comments in this thread.
If all Rise users were experiencing this issue, there would be a large number of posts, not just a handful.
Thanks. I'm fairly new to Rise. And I only got on this thread, I think,
because I was searching for an answer to my issue and decided to post. But
if I just issue a job request for this same issue, would I automatically be
a part of this thread?
Thanks and I'll quit bugging you now!
*Wendy Seidman*
*GotInfluence?*
*190 Dundee Rd. | Inverness, IL 60010 T 847 359 7865*
*wendy.seidman@gmail.com *
Wendy, when you create a technical support request for this issue, you can can copy and paste the address of this thread as a reference for the support team to look at.
This discussion is closed. You can start a new discussion or contact Articulate Support.