We’re super excited to share the latest goodness in Rise: custom fonts. Now you can easily get the perfect look for your course by uploading custom fonts. You’ll be able to use your own custom fonts for headings and body text.
In this quick video, CTO Arlyn Asch shows you how it works. Take a look:
I hope you have a solution to the problem that I experience with Polsih fonts. I doen's matter whether I paste some text from any other document or write it in Rise project. Polish fonts don't work. Here is the example: https://rise.articulate.com/share/qgebTfcVx0RE3ZdM6KDa9Yyv93ymCFXp
I hope there is a solution. I remember that some time ago it worked well. Rise enabled me to develop content really fast... but not any more.
the point is that it happens also when I type in the text in Rise. The
example I shared was made that way. No copying and pasting. However,
usually the content is written somewhere else, usually in special
customized word, excel or goodle documet and then on that basis the Rise
content is developed. I cannot imagine designing the course, from a
scratch, in Rise or retyping every single piece of text. There must be a
solution to that problem.
Sorry to hear that you've run into an issue with this.
We've had a similar issue reported previously that our engineering team dove into and here is what was shared:
In the built-in fonts that we provide there are no characters designed for the Polish letters. They are simply not in the font set, so when a Polish letter is encountered it uses the system font. The solution would be to find a font that supports Polish letters and upload it as a custom font.
Hi, I'm having the same issue as Marcin. My problem is with russian and chinese characters. I tried uploading in Rise a font that support those characters but anyway it still looks bad. Same as Marcin example. Hope there's a solution! Many Thanks
I guess that ANY font described as LATIN supports Polish letters. If I'm, wrong correct me. I converted, using font squirrel, one font downloaded from google fonts and the situation is the same. However, here (attached) is a course made several months ago in Rise and exported to html (1A and 2A) B versions attached are screenshots of the same course but in Rise library of the courses. I dare to say WTF? Now I have to: 1 find the font that works, if it exists; 2 change font s in every course that I built so far..... or you will fix the bug that you created in one of the upgrades. Or at least can you give me the name of the font (that works) that I will be able to upload to my projects.
I’d imagine that what we have here is a font encoding issue.
In olden days, Adobe PostScript fonts were usually encoded in “Latin 1”, which covered western Europe (but not Welsh) and the US. They sold alternate versions of their popular fonts, such as “Times CE”, which covered Polish, Czech, etc.
With Google Fonts (such as Lato) that Rise uses, you can specify what character sets you want to include in the font (so you can omit Cyrillic, for example, to save bandwidth). Oh, and the choice of character set varies from font to font. It sounds to me that the default Rise fonts are not configured with Polish in mind, in which case it has to find those characters in another font instead…
For custom fonts, you need to ensure that they contain support for your desired language—try looking through the characters in the Character Map application in Windows.
Did you mean to attach new screenshots? If so, they did not come through. You'll need to use the Add Attachment button at the bottom of the reply window.
I'd agree with Shay's idea - double check that the font you downloaded and converted included those characters. If it does, and it's still not working in Rise we'll want the font file to test!
I have imported the font for Burmese and it works in text and quiz question but it does not reflect in Chapter Headings or as quiz question? It only shows junk characters.
I'd like our Support Engineers to take a closer look at this. Could you share the font installation file with our team by clicking here? We'll test it out and let you know what we find!
Could someone write me step by step what I should do to make my polish texts work properly, couse I really need them to look nice (if there is any solution). I read all posts, I tried to implement different font to rise, but it didn't help.
Looks like Shay shared a great tip here for custom fonts and being sure that your language is supported as well. Be sure that you have found a font that supports polish letters and upload it as a custom font.
If you need our team to take a look, please share the details and the font installation file with our team by clicking here and we can take a look.
I have successfully changed fonts in my course, however it seems that it does not affect labels. Unfortunately their font does not support polish characters.
Great question! You can currently personalize your Rise courses with custom fonts for headings and body text, and I'll share your suggestion to include the course label fonts as well with our product team. Feel free to share any other ideas you have here or via the feature request form here!
An issue was identified with accented characters (also known as diacritics). The built-in Rise fonts don’t include non-Latin characters, so accented characters might not look the way you’d expect.
The good news being, you can download the full font set from the web, then upload it to Rise to get those characters to display as expected.
Hi, I'm still in my Articulate trial period and trying to upload a custom font to Rise. My font is in WOFF format and I follow Arlyn's video instructions but when I click SAVE I go back to a 'you have no custom fonts' page. Tried 5 times with no luck. Any advice?
40 Replies
Thanks so much, Arlyn and team for making this available. --Daniel
Nice addition. Thank you!
Looking forward to trying this out!
Would that mean I can create a module in Chinese / any other language that than different script that English?
Awesome! Updated and using this already!
Hi, This is Karen Pizur.
Where can we find .woff fonts?
It appears from the video you can convert existing OTF or TTF fonts to WOFF format via Font Squirrel. See step 3 listed on the screen at the :13 mark.
Also, it looks like Font Squirrel has a large collection of freeware fonts for use. (I'd never visited their site until now.)
Hi Nicole,
I hope you have a solution to the problem that I experience with Polsih fonts. I doen's matter whether I paste some text from any other document or write it in Rise project. Polish fonts don't work. Here is the example: https://rise.articulate.com/share/qgebTfcVx0RE3ZdM6KDa9Yyv93ymCFXp
I hope there is a solution. I remember that some time ago it worked well. Rise enabled me to develop content really fast... but not any more.
Cheers
Marcin
Hi Marcin
I can only guess that you copying in the Polish font from outside Rise (e.g. Word) and that is in a different font to the one you are using in Rise?
Hi there,
the point is that it happens also when I type in the text in Rise. The
example I shared was made that way. No copying and pasting. However,
usually the content is written somewhere else, usually in special
customized word, excel or goodle documet and then on that basis the Rise
content is developed. I cannot imagine designing the course, from a
scratch, in Rise or retyping every single piece of text. There must be a
solution to that problem.
I tried copying and pasting from MS Word (used the same font in Word and
in Rise), notepad and typed in the same text in Rise. The problem
appears every time. Here how it looks like:
https://rise.articulate.com/share/qgebTfcVx0RE3ZdM6KDa9Yyv93ymCFXp
Hello Marcin,
Sorry to hear that you've run into an issue with this.
We've had a similar issue reported previously that our engineering team dove into and here is what was shared:
In the built-in fonts that we provide there are no characters designed for the Polish letters. They are simply not in the font set, so when a Polish letter is encountered it uses the system font. The solution would be to find a font that supports Polish letters and upload it as a custom font.
I hope this helps.
Hi, I'm having the same issue as Marcin. My problem is with russian and chinese characters. I tried uploading in Rise a font that support those characters but anyway it still looks bad. Same as Marcin example.
Hope there's a solution! Many Thanks
Here is how it looks in Rise, and how it should be:
Hi Franca,
Could you share the font file with us, so that our team could take a look? You can upload it to our Support team here.
I guess that ANY font described as LATIN supports Polish letters. If I'm, wrong correct me. I converted, using font squirrel, one font downloaded from google fonts and the situation is the same. However, here (attached) is a course made several months ago in Rise and exported to html (1A and 2A) B versions attached are screenshots of the same course but in Rise library of the courses. I dare to say WTF? Now I have to: 1 find the font that works, if it exists; 2 change font s in every course that I built so far..... or you will fix the bug that you created in one of the upgrades. Or at least can you give me the name of the font (that works) that I will be able to upload to my projects.
I’d imagine that what we have here is a font encoding issue.
In olden days, Adobe PostScript fonts were usually encoded in “Latin 1”, which covered western Europe (but not Welsh) and the US. They sold alternate versions of their popular fonts, such as “Times CE”, which covered Polish, Czech, etc.
With Google Fonts (such as Lato) that Rise uses, you can specify what character sets you want to include in the font (so you can omit Cyrillic, for example, to save bandwidth). Oh, and the choice of character set varies from font to font. It sounds to me that the default Rise fonts are not configured with Polish in mind, in which case it has to find those characters in another font instead…
For custom fonts, you need to ensure that they contain support for your desired language—try looking through the characters in the Character Map application in Windows.
HI Marcin,
Did you mean to attach new screenshots? If so, they did not come through. You'll need to use the Add Attachment button at the bottom of the reply window.
I'd agree with Shay's idea - double check that the font you downloaded and converted included those characters. If it does, and it's still not working in Rise we'll want the font file to test!
Hi Ashley,
I also have a font related issue with Rise.
I have imported the font for Burmese and it works in text and quiz question but it does not reflect in Chapter Headings or as quiz question? It only shows junk characters.
Any Idea whats wrong?
Hello there,
I'd like our Support Engineers to take a closer look at this. Could you share the font installation file with our team by clicking here? We'll test it out and let you know what we find!
Hi,
Could someone write me step by step what I should do to make my polish texts work properly, couse I really need them to look nice (if there is any solution). I read all posts, I tried to implement different font to rise, but it didn't help.
Hi Paulina and welcome to E-Learning Heroes :)
Looks like Shay shared a great tip here for custom fonts and being sure that your language is supported as well. Be sure that you have found a font that supports polish letters and upload it as a custom font.
If you need our team to take a look, please share the details and the font installation file with our team by clicking here and we can take a look.
Hi,
I have successfully changed fonts in my course, however it seems that it does not affect labels. Unfortunately their font does not support polish characters.
Is there any possibility to change labels' font?
Welcome to the community, Michal! ☺️
Great question! You can currently personalize your Rise courses with custom fonts for headings and body text, and I'll share your suggestion to include the course label fonts as well with our product team. Feel free to share any other ideas you have here or via the feature request form here!
Hello everyone!
Great news!
An issue was identified with accented characters (also known as diacritics). The built-in Rise fonts don’t include non-Latin characters, so accented characters might not look the way you’d expect.
The good news being, you can download the full font set from the web, then upload it to Rise to get those characters to display as expected.
Check out our documentation here.
Hope this helps :)
Hi, I'm still in my Articulate trial period and trying to upload a custom font to Rise. My font is in WOFF format and I follow Arlyn's video instructions but when I click SAVE I go back to a 'you have no custom fonts' page. Tried 5 times with no luck. Any advice?
Many thanks...
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