Hey All - we just pushed a new feature to Rise called Cover Photos.
With cover photos, you can customize the look of your course with a photographic cover. Upload your own image or easily search from an extensive library of gorgeous, royalty-free photographs.
Thx for the feedback. However, my employer wants a prominent logo on the homescreen when a Rise course launches. I'm trying to place the logo in the Cover Photo, but it moves around and gets cut off depending on the responsive resizing. The "logo" feature in the Settings we're finding inadequate. That resizes my logo down to 150x40 which is WAY too small. It would be very nice to place a "block" on the homescreen - that way we can customize it, make it look more sophisticated, add images, provide a list of instructions, etc.
+1 for me. I believe we need more control over logo size.
I just checked myself and didn't have any difficulty previewing the Rise Cover photos - and I know you mentioned using Chrome and also checking IE, Molly - but do you know which Chrome version you're using? You'll want to ensure you're using the latest version which is ver. 55 as we don't support authoring in IE11. Could you check and see if that's happening on each Rise course or perhaps just the one you were editing at the moment? I'd also see if logging out of Rise and back in gives the photos a refresh. If you're still having difficulty accessing the previews, I'd want to have you work with our Support Engineers so that we could get a live look at what's happening on your screen. You can reach out to them here, and if you do can you reference this forum discussion for context?
I just checked again and it's working now. I've also logged out and in since I last experienced the issue, so that may have done the trick. It's back to normal now anyway. Thanks!
Thanks for that update Molly and glad things are back to normal. Don't hesitate to reach out right away if you run into an issue again and the link I shared above for our Support Engineers will get you connected with them 24/7!
Hey Todd - not sure it will help but if you want to make sure your logo appears as large as possible, remove any whitespace surrounding it before you upload it.
thanks guys, I'm slowly getting the hang of Rise - rewardingly simple, the screen video from Adam is a great help. I now understand the technique used in Phil Mayor's coffee course image transition on the opening slide - another great example of whats possible in Rise. (Phil's coffee course)
Hey Sara - Adam addresses this question here and Justin refers to Adam's video, where he elaborates a bit about responsive images, the recommendation to avoid images that require an exact cropping, and our suggestion to focus on a conceptual scene here. Hope that helps!
Wanted to comment on all the ways I love Rise. Creating a Rise demo has already landed a 2017 government contract. :) And, it makes it easy for sharing quick learning with my clients. I've also been using it as a "e-zine." I found out last week I've been selected to present at a learning conference. Rise to the rescue. Put together this short promo to help the event director share info about the event. Enjoy. https://rise.articulate.com/share/wip2CPDVAg9U3fkUIyS3urMTNoNWumqj
There isn't a set size or format that you need to use, but our general best practices and recommendations for inserting media is detailed here. Rise isn't going to cap image height, but image width will be capped at 1680 pixels in your published output. You can import images larger than 1680 px wide and let Rise optimize them at 1680 px.
Just wanted to give you an update that we released a fix to Rise yesterday for this behavior. When you share a Rise course on Slack, Facebook, Twitter, or other social media, the link will now unfurl to reveal course details, including the title, description, and cover photo.
Molly, did you get a solution to this. We are having the same problem. The image is obviously there because when you click on it an image appears, but I have no idea if I'm selecting a animal or a flower!
Yes! Go home and see if it magically works :) It appears to be some sort of a firewall issue for us here. So perhaps try it when you off the company network and see what happens. Good luck!!
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+1 for me. I believe we need more control over logo size.
Hi Molly and Charles,
I just checked myself and didn't have any difficulty previewing the Rise Cover photos - and I know you mentioned using Chrome and also checking IE, Molly - but do you know which Chrome version you're using? You'll want to ensure you're using the latest version which is ver. 55 as we don't support authoring in IE11. Could you check and see if that's happening on each Rise course or perhaps just the one you were editing at the moment? I'd also see if logging out of Rise and back in gives the photos a refresh. If you're still having difficulty accessing the previews, I'd want to have you work with our Support Engineers so that we could get a live look at what's happening on your screen. You can reach out to them here, and if you do can you reference this forum discussion for context?
I just checked again and it's working now. I've also logged out and in since I last experienced the issue, so that may have done the trick. It's back to normal now anyway. Thanks!
Thanks for that update Molly and glad things are back to normal. Don't hesitate to reach out right away if you run into an issue again and the link I shared above for our Support Engineers will get you connected with them 24/7!
Very nice. And the ability to upload your own is great too.
Hey Todd - not sure it will help but if you want to make sure your logo appears as large as possible, remove any whitespace surrounding it before you upload it.
thanks guys, I'm slowly getting the hang of Rise - rewardingly simple, the screen video from Adam is a great help. I now understand the technique used in Phil Mayor's coffee course image transition on the opening slide - another great example of whats possible in Rise. (Phil's coffee course)
Is there ideal dimensions for the cover photo?
Hey Sara - Adam addresses this question here and Justin refers to Adam's video, where he elaborates a bit about responsive images, the recommendation to avoid images that require an exact cropping, and our suggestion to focus on a conceptual scene here. Hope that helps!
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Wanted to comment on all the ways I love Rise. Creating a Rise demo has already landed a 2017 government contract. :) And, it makes it easy for sharing quick learning with my clients. I've also been using it as a "e-zine." I found out last week I've been selected to present at a learning conference. Rise to the rescue. Put together this short promo to help the event director share info about the event. Enjoy. https://rise.articulate.com/share/wip2CPDVAg9U3fkUIyS3urMTNoNWumqj
Did I mention that Rise is fabulous?
Great course, Debra! Thanks so much for sharing the love.
I'm so happy you're loving Rise, Debra.
I am so with you on this one Debra. the more I use it the more I love it. It is a great addition to the Articulate suite, so versatile.
BIG thumbs up :)
Hi Adam,
the image to be loaded for Rise what size must be? There is a preferred format?
Hi Stefano,
There isn't a set size or format that you need to use, but our general best practices and recommendations for inserting media is detailed here. Rise isn't going to cap image height, but image width will be capped at 1680 pixels in your published output. You can import images larger than 1680 px wide and let Rise optimize them at 1680 px.
Hope that helps!
Hi Michael,
Just wanted to give you an update that we released a fix to Rise yesterday for this behavior. When you share a Rise course on Slack, Facebook, Twitter, or other social media, the link will now unfurl to reveal course details, including the title, description, and cover photo.
Are there plans to allow animated gifs or even video?
Hey Steve - no plans right now for videos as cover photos. But, animated
GIFs already work. Check it out:
https://rise.articulate.com/share/FD2d7mY_q1XSaIJ2
Adam, that. is. beautiful!
Our company too, wants this exact use--the corporate logo in the Header section. Did you ever receive a good solution to this?
Molly, did you get a solution to this. We are having the same problem. The image is obviously there because when you click on it an image appears, but I have no idea if I'm selecting a animal or a flower!
Hi
I am also experiencing this issue - cover photo previewing. Using chrome version 62.0.3202.94.
Have tried everything suggested.
Hi Sharon. I have the same problem. Let me know if you find a solution?
Yes! Go home and see if it magically works :) It appears to be some sort of a firewall issue for us here. So perhaps try it when you off the company network and see what happens. Good luck!!
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