Hey All - we just pushed a new feature to Rise called Cover Photos.
With cover photos, you can customize the look of your course with a photographic cover. Upload your own image or easily search from an extensive library of gorgeous, royalty-free photographs.
Have you looked at enabling the network endpoints and ports listed here? Let us know if you're still having difficulty after going through those steps with your IT team.
I'm sorry you're having trouble with this. Did you try out the solution Ashley suggested above? If not, I would start there. If that doesn't work, please get in touch with our Support Team. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
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I am experiencing the same problem as Molly Brown above. This is what appears on the course settings>add cover photo page.
The images are there because if I select one, it uploads, however, the thumbnail/preview does not work in IE, Chrome or Firefox.
Any suggestions?
Hi Sharon, Molly and Dineo,
Have you looked at enabling the network endpoints and ports listed here? Let us know if you're still having difficulty after going through those steps with your IT team.
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I have this same problem. Did anyone find a fix?
Hi Leslie,
I'm sorry you're having trouble with this. Did you try out the solution Ashley suggested above? If not, I would start there. If that doesn't work, please get in touch with our Support Team. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
This discussion is closed. You can start a new discussion or contact Articulate Support.