"Next Step" not displaying in Process Interaction
Jan 24, 2018
By
Amy McCarthy
I'm running into a small issue with a course in Rise. We've incorporated a Process interaction that covers 10 steps of a room cleaning process for hotel housekeepers. Each step of the process has a brief video for the learner to watch before progressing.
When we test the content the "Next Step" button fails to appear when viewing on smartphone or similarly sized mobile device.
The navigation features display properly when viewing on a desktop or tablet.
I've attached an image for reference. Anyone else run into this issue? I've searched high and low for any settings that would manage this, but haven't found anything useful.
Thanks in advance!
2 Replies
Hi there, Carl. I'm seeing the same thing on my iPhone SE.
I'll make sure my team is aware of the issue, and I'll include your discussion in our documentation. That way, I can update you here with any news of a fix.
Thanks so much for pointing it out!
Hi Carl! I'm happy to let you know that we released an update to Rise this morning that resolved the issue of the Next icon not appearing with the Process lesson on some mobile devices.
The fix is live, so just export your course again and give it a test. Happy Friday! 😊
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