No preview photos in Rise 360 or Storyline 360

Jul 14, 2020

When attempting to add a cover photo via settings or an image per the content library in Rise no photos or illustrations display.  I'm able to blindly select an image and it comes over with a photo but it's not the photo I need because I cannot see the photo before I select it.  

I have cleared my cache in both MS Edge and Chrome.  Any suggestions

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