Not Loading on Android Since Recent Updates

Feb 19, 2018

Hello everyone! 

Since the recent updates (February 2 and February 13), we've noticed that Rise courses published as SCORM 1.2 are not loading within our LMS (Schoox) on Android phones.  When the user selects the course, they just see a white box and the course never loads. Courses published prior to the changes are working on Android phones without a problem. 

Has anyone else encountered this issue or determined a solution?

Thanks!

Becca Ward

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