Hello! I have a problem, the divider line disappears in some occasions. Then in a broad list sometimes it is seen, then not and then it appears again. How can I solve that?
I also have this problem - the number always displays but in some cases the horizontal line disappears. It doesn't affect all numbered dividers at once. Similar to a button problem that was addressed in another thread, it usually helps to add a blank header block with no padding above the numbered divider. However I have to keep checking these dividers as one that was previously fine will suddenly be missing the line. Sometimes the line disappears just in the Preview mode, but sometimes it can happen in Edit mode.
Can you work with us one-on-one to make sure we can get the line to display without any workarounds? If you can privately share the link to your course, which browser you're using, and resolution or display details, that would be really helpful, too!
First, please check to see if your browser zoom is 100% in Chrome. If not, adjust it to 100%, and let me know if that solves it!
If your browser zoom is already 100% and you're still seeing the problem, we'd love to have a closer look at your course. You can send us the Share link by opening a case.
5 Replies
Hi there,
I’m sorry that you’re having some trouble here. I just tried this out and I'm seeing the lines on all my dividers.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
I also have this problem - the number always displays but in some cases the horizontal line disappears. It doesn't affect all numbered dividers at once. Similar to a button problem that was addressed in another thread, it usually helps to add a blank header block with no padding above the numbered divider. However I have to keep checking these dividers as one that was previously fine will suddenly be missing the line. Sometimes the line disappears just in the Preview mode, but sometimes it can happen in Edit mode.
Hi there, Toni. That shouldn't be happening!
Can you work with us one-on-one to make sure we can get the line to display without any workarounds? If you can privately share the link to your course, which browser you're using, and resolution or display details, that would be really helpful, too!
Hi,
I have the same issue (see attached). I am using Chrome.
Can we please look at a workaround?
Hello, Marie!
First, please check to see if your browser zoom is 100% in Chrome. If not, adjust it to 100%, and let me know if that solves it!
If your browser zoom is already 100% and you're still seeing the problem, we'd love to have a closer look at your course. You can send us the Share link by opening a case.
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