'Page not found' error when loading Rise 360 course to LMS

Oct 31, 2019

Hi all, 

Hope you can help.  I've followed the guide here:  

 https://community.articulate.com/series/rise-360/articles/rise-360-share-a-course-with-learners#lms to export and download my Rise 360 Course for load to our LMS (Scorm 1.2) as a zip file.  However when I try to preview it, or our learners try to access it, we receive the following error in the player.  "Sorry, the page you are looking for could not be found." (Screen caps attached.) 

The module (with cover photo) appears in the dashboard, but the error occurs when learners open it. 

I've given this a couple of tries with the same result. 

Any ideas what might be going wrong? 

(What I can also add is that upon exporting, I didn't get an email with a download link as per the guide, rather the zip file downloaded automatically onto my computer.)

 

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