When I add a Storyline block to Rise and view the course on my iOS devices I see a white circle behind the play button. Does anyone know of a way to remove this?
Sorry that you've been affected by this as well, but I appreciate you chiming in to share your experience. I'll add this to the report as well and by replying you should now be subscribed so that we can update you here when we can.
I just took a look at this and I'm curious if your Storyline content was published using the latest update, or perhaps this was content you uploaded prior to Update 13.
My new course looks good in Rise and I'm not seeing the double play button/extra image. Take a look here and let me know what you see in your newly published version.
I'm still running a version behind the latest update so that may well be the issue.
I have a few modules in production at the minute and am slightly nervous about updating SL until they're all complete but I'll be sure to test this as soon as I do update.
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I've done a further test and see that this is also prevalent on the preview within Rise.
Same on android
Hey David,
Sorry to hear that you've run into an issue with your Storyline Block on mobile devices. Looks like this has been reported to our team.
I'll add this thread to the report as we track user impact and so that we an update you when we can.
Hey Ole,
Sorry that you've been affected by this as well, but I appreciate you chiming in to share your experience. I'll add this to the report as well and by replying you should now be subscribed so that we can update you here when we can.
Thanks Leslie, much appreciated.
Hi David and Ole,
I just took a look at this and I'm curious if your Storyline content was published using the latest update, or perhaps this was content you uploaded prior to Update 13.
My new course looks good in Rise and I'm not seeing the double play button/extra image. Take a look here and let me know what you see in your newly published version.
Hi Leslie,
I'm still running a version behind the latest update so that may well be the issue.
I have a few modules in production at the minute and am slightly nervous about updating SL until they're all complete but I'll be sure to test this as soon as I do update.
Thanks for looking in to this.
Thanks for confirming David and just let us know what you find :)
Hi Leslie and David
I'm running v. 3.13.14869
I still see a problem. In tablet view it's fine, but in mobile view I see a play button, but it doesn't work.
Review link: https://360.articulate.com/review/content/433295fa-9714-404c-aeb0-70a0d844b97a/review
Regards Ole
Okay, a little more news:
When I actually try it on my mobile it works.
It seems the preview function in the authoring environment is buggy when it has to show the mobile version
Hello Ole,
Looks like the display of your play button is not working as intended. Thanks for sharing that screenshot.
It is not expected that the Storyline block will play in preview.
It is not expected that the Storyline block will play in preview. Thanks for the information:-)
That's a relief--it's not just me! I will hang tight until it's published (and not just previewed). Thanks.
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