Hello, today I am unable to access Rise via the Articulate 360 menu. Weirdly, I am able to search for one of my pages and access Rise that way, but I suspect something is happening related to the latest updates, which I just installed yesterday. Check out my Articulate 360 menu, in which I have no Web options, except training. Any ideas?
Thanks for reaching out, and smart idea to also open a support case! My colleague Richard is looking into your case now, and you'll hear back from him soon!
Thanks so much! My office is closing for the Thanksgiving holiday so I won't be available now until next Monday. So hopefully the gremlins will be gone by then.
2 Replies
Hi Eileen,
Thanks for reaching out, and smart idea to also open a support case! My colleague Richard is looking into your case now, and you'll hear back from him soon!
Thanks so much! My office is closing for the Thanksgiving holiday so I won't be available now until next Monday. So hopefully the gremlins will be gone by then.
This discussion is closed. You can start a new discussion or contact Articulate Support.