Problems inserting video in Rise

Feb 27, 2019

Hi,

why is it that I cannot link to a video file on our SharePoint? It results in a box asking me to sign in to my Microsoftonline account.

Linking to YouTube videos works, and uploading a video from file. I'm working in Google Chrome.

Would be grteful for help, Margita

1 Reply
Anthony Karcz

Hi, Margita! I’m sorry that you’re having some trouble here. I know that Rise 360 tries to validate all links in a course and that may be why you're seeing a request for authentication. However, without seeing the exact link, it's hard to say for sure that's what's happening. 

The quickest way to resolve this issue is to have our Support Team take a look. Please submit a case here at your earliest convenience and we'll get you back on track. 

This discussion is closed. You can start a new discussion or contact Articulate Support.