Have some issues with Microsoft Edge. I've created an online course using Articulate 360. When going through the course in Edge the screen is flickering when going to next lesson and it's worst in the quizz part. Is there any way to sort it? It's doing like that in preview mose and also in LMS as well.
I'm sorry you're having some trouble with this. It looks like this may be a bug that our team is monitoring at the moment. The quickest way to resolve this issue is to reach out to our Support Team. You can submit a case here.
If I can assist with anything else in the meantime don't hesitate to reach out!
I don’t currently have any updates, but you are now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
The same issue is happening with anyone using MS Edge to complete one of my quiz questions a drag & drop. The items will not "drop" and remain when dragged. Works in other browsers such as Chrome & IE.
We are doing a temporary solution by advising to open in Chrome & setting as default browser where we can. It is not a big issue as it has only been a couple of people that have had the problem
11 Replies
Hi Kellie,
I'm sorry you're having some trouble with this. It looks like this may be a bug that our team is monitoring at the moment. The quickest way to resolve this issue is to reach out to our Support Team. You can submit a case here.
If I can assist with anything else in the meantime don't hesitate to reach out!
I experienced the same problem. Is there any update? Thanks.
Hi there,
Thanks for reaching out!
I don’t currently have any updates, but you are now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
Hi
I'm having the same problem.
Hi Robert,
We're still seeing an issue in Rise 360 where quiz answers flicker or blink when viewed in Microsoft Edge. Is that what you're seeing, too?
I don't have any new information to share yet, but we'll reach out if that changes!
Yes, that’s exactly the problem.
Robert McCormack
CEO/Consultant
Colourfield Consultancy & Training
Direct Dial: 07969 019479
http://www.colourfieldtraining.com
Thanks for confirming, Robert.
By the way, replying via email includes your signature with contact information in the public forum. Feel free to edit your reply here.
The same issue is happening with anyone using MS Edge to complete one of my quiz questions a drag & drop. The items will not "drop" and remain when dragged. Works in other browsers such as Chrome & IE.
Hi Margaret!
It sounds like you're having trouble with a matching knowledge check block in Microsoft Edge, is that right?
Everything is working normally in Edge on my side – here's a short screen recording. Can you share a similar Peek 360 screen recording of what you're seeing?
Hi Alyssa
Thank you for your reply. Can you re-send the link as it's going through to https://community.articulate.com/ ?
We are doing a temporary solution by advising to open in Chrome & setting as default browser where we can. It is not a big issue as it has only been a couple of people that have had the problem
I apologize, Margaret! Here is the correct link to the screen recording: https://360.articulate.com/review/content/90c1f521-7c4f-4768-a2e7-4800e36d270a/review
If you can share a similar recording of what you're seeing, that would be helpful!
This discussion is closed. You can start a new discussion or contact Articulate Support.