After loading a SCORM 1.2 course as I've done 100's of times, the page is blank when launched. It works in IE, but not in Chrome. I've updated Google Chrome to the latest version.
This has never happened in the past. I need to get this working in Chrome as it is our supported browser.
I'm sorry you're hitting this roadblock in Chrome! Is this the first time you've published this course, or did you republish an updated version?
A great way to answer the question, "Is it my output, or is it the LMS?" is to test with SCORM Cloud. If it works properly on SCORM Cloud, it's a good indication that the issue is in the LMS.
We're happy to help you! Click here to privately share your output files, and we can tell you what we think. We delete everything when we're done troubleshooting.
I was able to further troubleshoot and figured out the issue. It appears that I had 1 too many extensions enabled in my browser. When I disabled those browsers, the course was able to launch fine.
3 Replies
Hi Antwon,
I'm sorry you're hitting this roadblock in Chrome! Is this the first time you've published this course, or did you republish an updated version?
A great way to answer the question, "Is it my output, or is it the LMS?" is to test with SCORM Cloud. If it works properly on SCORM Cloud, it's a good indication that the issue is in the LMS.
We're happy to help you! Click here to privately share your output files, and we can tell you what we think. We delete everything when we're done troubleshooting.
Hi Alyssa,
I was able to further troubleshoot and figured out the issue. It appears that I had 1 too many extensions enabled in my browser. When I disabled those browsers, the course was able to launch fine.
Thanks for the update, Antwon! I'm happy you were able to resolve it!
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