question bank locks up

Aug 23, 2022

Hi, trying to complete a course and using the new random question function. I've developed 15 questions in question bank, and taking '5 at random' from this question bank....But keep getting total screen lock up at this stage (see attachment; question draw!).. Am I doing something wrong?

1 Reply
Crystal Horn

Hi there, Paul. I'm sorry we missed this post in E-Learning Heroes!

I see that you opened a case with us, and you found that recreating the question bank with your own uploaded images worked in Safari. Previously the issue happened in Chrome for you. I hope you were able to move forward on your course!

We weren't able to replicate the issue using the same version of Chrome; so hopefully it was a one time snag. If not, feel free to reply back to us in the case. We want you and your team to be successful!