Re-publishing a course in Rise changes manifest structure?

Hi Toby,

Sorry to see you're experiencing issues here! When you say you tested on SCORM Cloud, did you also try to replace the previous file on SCORM Cloud and had no issues? If that's the case, it sounds like the issue is likely coming from Cornerstone, so you'd need to work with their support team to get the bottom of it. 

Thanks Allison, yes it appears to be something we need to address with Cornerstone. Cheers!

Cheers! :)

Hi Toby, Do you remember what this issue was with your LMS. We are  having the same issue on our end, and need to communicate it to the LMS administrator. Thanks, Courtney

Hello, Courtney! 

Tell me more about the problem you ran into. Did you make changes to the published output file itself, or did you make changes inside of Rise and republish the file?

Hi Alyssa, we only made small/minor text changes to the rise course no changes to the structure. Then when trying to export the same course and replace on the LMS, we keep getting this error message (see attached). 

That's certainly odd, Courtney! I'm going to put you in touch with our Support Engineers so they can take a close look at why this is happening. 

The team will email you soon with next steps! 

Thank you very much Alyssa!

Hello, I am running into the exact same problem.

The only change I made in the Rise course was taking out two words within the lesson, and when I try to re-upload the new zipped SCORM file (I didn't make any changes to any of the settings or anything else, just the two words) in Cornerstone to the course using "Modify Content", it gives me the error about the Manifest. 

Has anyone who had this same problem and has been in touch with the Support Engineers gotten an answer and a fix? 

Thanks,

Robbi

Hi there, Robbi. I've opened a case on your behalf so our Support Engineers can investigate this with you. You'll hear back from the team soon!