Recognize headset in Rise360

Dec 30, 2021

Hi - how do I get the application to recognize my headset?  I'm using Plantronics V Voyager Legend and it will not record sound.  Appreciate any guidance you can give.  Thanks - 

1 Reply
Crystal Horn

Hi there, Lynn. If you aren't having any trouble recording with your headset in other apps, let's have a look at your browser settings. In Chrome, for example, you can open your privacy settings to allow certain sites to access your microphone.

Check out that idea, and if it doesn't work, we're happy to work more closely with you! Click here to start a case.