Remove a team member and Transfer Their Content to Another Team Member doesn't work

Apr 23, 2021

When I try to remove a team member and Transfer Their Content to Another Team Member the Remove and Reassign button doesn't activate even though I have typed in a valid email address of a team member.

2 Replies
Leslie McKerchie

Hi Duane,

Thanks for reaching out and letting us know that you are running into difficulty with your content transfer.

I've opened up a support case on your behalf so that you can work 1:1 with our team and share the email addresses affected so we can understand the error. You should be hearing from someone via email soon.