I have built my package all in rise 360 however have noticed that my audios are all playing at once when in review mode. They are all in separate blocks as such and mostly have used the timeline block as I like the way it presents.
Any help with this solving this is most appreciated. Thanks
Hi there, Tanya. We have an issue with some courses where multiple timeline blocks with audio are playing simultaneously. I'm sorry I don't have a workaround just yet. We'll keep you posted on any updates!
As an update I have replaced some of my audios with storyline interactions for the audio however they are still all playing at once even with embedded triggers to only play once the button is selected.
This is an integral part of my course in development so needs resolution if anyone can assist. Thanks
It sounds like you've added multiple Storyline Blocks, and the audio from those blocks plays at the same time—is that right?
First, let's check to see that you're on the latest update of Storyline 360. We recently fixed an issue with Storyline Blocks, so I want to be sure you're taking advantage of that bug fix. Inside Storyline, click Help > About Storyline. You should see Build 3.37.21453.0 there.
If you're already on the latest update and you're still seeing this issue, would you mind sending us your Rise 360 course Share link? You can send that to us privately by clicking here. We'll take a closer look!
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Hi there, Tanya. We have an issue with some courses where multiple timeline blocks with audio are playing simultaneously. I'm sorry I don't have a workaround just yet. We'll keep you posted on any updates!
thanks Crystal if I resolve it I will let you know as well
As an update I have replaced some of my audios with storyline interactions for the audio however they are still all playing at once even with embedded triggers to only play once the button is selected.
This is an integral part of my course in development so needs resolution if anyone can assist. Thanks
Hi Tanya,
It sounds like you've added multiple Storyline Blocks, and the audio from those blocks plays at the same time—is that right?
First, let's check to see that you're on the latest update of Storyline 360. We recently fixed an issue with Storyline Blocks, so I want to be sure you're taking advantage of that bug fix. Inside Storyline, click Help > About Storyline. You should see Build 3.37.21453.0 there.
If you're already on the latest update and you're still seeing this issue, would you mind sending us your Rise 360 course Share link? You can send that to us privately by clicking here. We'll take a closer look!
Hi Tanya! In today's update for Rise 360, we fixed an issue where the audio in separate timeline blocks was playing at the same time.
You can check out the release notes here. Have a great day!