Rise 360 Can't see image choices

Dec 07, 2022

I am new to Rise 360, but I can't get the images to load that I want to choose from. I tried clearing my cache and launching from another browser. I finally called our IT department and they think it may be an Articulate issue. An suggestions would amazing.

Pinned Reply

Ginger Swart
Staff

over 1 year ago12/07/22 at 6:08 pm (UTC)

Hi Amy,

Since clearing your cache didn't resolve it, please check with your IT department that the websites listed under the Content Library 360 section are allow-listed so you can access the library images.

If that isn't the issue, please let us know!

2 Replies

Amy McLain
Author

over 1 year ago12/07/22 at 4:47 pm (UTC)

Here is the image of what is happening.

Image_selection.png

Ginger Swart
Staff

over 1 year ago12/07/22 at 6:08 pm (UTC)

Hi Amy,

Since clearing your cache didn't resolve it, please check with your IT department that the websites listed under the Content Library 360 section are allow-listed so you can access the library images.

If that isn't the issue, please let us know!