Rise 360 Computer Offline Session Timeout

Mar 29, 2021

Hello, 

Over the past week, my colleague and I have been having numerous issues with Rise 360 saying our computers are offline and our session has timed out. I've seen this as a discussion item in the past. Is there anything you can look into?

 

Thanks!

6 Replies
Crystal Horn

Hi there, Beth. Rise 360 is seeing degraded performance right now, and we're looking into it!

There hasn't been other downtime in the past week, however. The best place to stay up to date is our status page where you can subscribe to email notifications. We'll let you know when we're in the clear. I'm so sorry for the trouble.

Charlene Hutchison

Hi.

I'm having significant issues with rise right now. Getting a session has timed out and click refresh to restart. a dozen times, have logged out, rebooted etc. This is not my connection cause I can use review as can my reviewers. This isn't a system issue cause its happening on 2 different systems. 

Thanks