I have a course published as SCORM 2004 2nd edition on Articulate RISE, the reporting is set as Passed/Incomplete. On checking from SCORM cloud it reports completion as Completed and Passed on first launch however on relaunching the course and closing it again it shows Incomplete and Failed. Let me know if the issue is very specific to Rise and SCORM 2004 combination?
Hi Ankita, thank you for the update. Since you were able to experience the issue in SCORM Cloud, we would love to take a closer look at your course. Would you mind opening a case here? Our support engineers are ready to help.
3 Replies
Hi Ankita!
Would you be able to share your SCORM file with us for testing? You can open a case here so you can share your course privately.
Hi Hazel,
Thanks for reply.
New update in this, when I published with SCORM 2004 4th edition it didn't give above mentioned issue.
Ankita.
Hi Ankita, thank you for the update. Since you were able to experience the issue in SCORM Cloud, we would love to take a closer look at your course. Would you mind opening a case here? Our support engineers are ready to help.