Sorry for not being very specific. I am not able to delete or duplicate a content block in Rise 360. Can edit content within a block and can add a new block. Hope this helps. Thanks. Vijendra
I actually can't even see the delete and duplicate buttons. They seemed to have disappeared from each block. I am using Chome but have test in Firefox and have the same issue. Thanks.
Hi Vijendra! We've seen a few other people in the community mention this problem, and updating your web browser to the latest version seems to resolve the issue.
Please update your Chrome and Firefox browsers to the latest versions, and let us know if that allows you to delete and duplicate blocks in Rise 360!
Yes thanks I have updated that and it is all good now.
Kind Regards
Vijendra
[ACesignature (002)]
Vijendra Lal MA, M ED, Dip Counselling, Cert IV TAE
Learning Designer
Office of Digital Learning
(Monday - Wednesday)
vijendra.lal@ac.edu.au | ac.edu.au
P +61 2 88934720 | F +61 2 8893 9099
30 Cowper Street, Parramatta, NSW, 2150, Australia
This email and any attachments may contain privileged and confidential information and are intended for the named addressee only. If you have received this email in error, please notify the sender and delete this email immediately. Any confidentiality, privilege or copyright is not waived or lost because this email has been sent to you in error. It is your responsibility to check this email and any attachments for viruses.
8 Replies
Can you be more specific about what is not working when you try to edit blocks?
Screenshots would also be useful.
Sorry for not being very specific. I am not able to delete or duplicate a content block in Rise 360. Can edit content within a block and can add a new block. Hope this helps. Thanks. Vijendra
What happens when you click on the block copy and block delete buttons?
Which browser are you using?
I actually can't even see the delete and duplicate buttons. They seemed to have disappeared from each block. I am using Chome but have test in Firefox and have the same issue. Thanks.
Hi Vijendra! We've seen a few other people in the community mention this problem, and updating your web browser to the latest version seems to resolve the issue.
Please update your Chrome and Firefox browsers to the latest versions, and let us know if that allows you to delete and duplicate blocks in Rise 360!
Yes thanks I have updated that and it is all good now.
Kind Regards
Vijendra
[ACesignature (002)]
Vijendra Lal MA, M ED, Dip Counselling, Cert IV TAE
Learning Designer
Office of Digital Learning
(Monday - Wednesday)
vijendra.lal@ac.edu.au | ac.edu.au
P +61 2 88934720 | F +61 2 8893 9099
30 Cowper Street, Parramatta, NSW, 2150, Australia
This email and any attachments may contain privileged and confidential information and are intended for the named addressee only. If you have received this email in error, please notify the sender and delete this email immediately. Any confidentiality, privilege or copyright is not waived or lost because this email has been sent to you in error. It is your responsibility to check this email and any attachments for viruses.
HI Vijendra,
Please be aware that when you reply by email, the personal contact information in your email signature is displayed in the public forum.
Ok will remember this next time. Thanks.