Rise 360 suspend data / resume in LMS not working (mobile to PC)
Greetings. We have created a RISE course and host it on our Cornerstone LMS. When launched on PC, the course runs successfully. Users are able to exit the course and return to where they left off, which tells us suspend data is working as intended between RISE and the LMS. They can even pick up the course from where they left off and continue on from their mobile.
This is a great story tell and added advantage we want to promote within our organization. It's truly fantastic!
However, the process is not reciprocal. When testing on an iOS device running Safari, I can start a course, but I am unable to continue my progress on the PC. Any advice or insights into this issue? Thanks!