Rise Accordian Can't Move to Edit/Delete Block
May 10, 2017
Hi: The Rise Accordion block no longer allows one to scroll down in the edit mode and remove unused blocks at the bottom and/or edit anything below what is in the current view. It just started doing that. Same thing happens with the Tab interaction.
8 Replies
Hi Brenda,
Sorry for the trouble, we'll look into this right away. Could you please let me know which web browser you are using Rise with?
Hi: I am using Firefox. I actually tried Explorer - but I guess you can't even author courses in that browser anymore as it came up blank and it is no longer on your list. I didn't try Chrome.
Hi Brenda, I believe we have resolved this issue. Could you give it a try and let us know? You'll just have to refresh your browser first, if you have Rise open. Thanks and I appreciate your patience!
Yes. Thank you! It works now.
Why can't I delete a Block? The 3 options are: move the block, copy and move to another lesson etc. but there isn't an option to delete it.
Thanks,
Beverly Stokes
Hi Beverly,
You should be able to delete a Block just like any other lesson! Take a look at this quick video on a few of the ways I can delete items in my Rise course and in a Blocks lesson.
If you're not seeing that option can you check what browser you're using? You'll want to use one of the browsers here.
Yes the delete option shows up now. Can you tell me why Google Chrome is the best browser for authoring courses rather than Safari and do you advise changing to it?
Thanks for the information and please let me know about the browser.
Beverly
Hi Beverly!
You'll have the best experience using Chrome, but everything should work nicely in Safari, too. If you like using Safari, there's no need to switch to another browser.
If you ever run into problems while using Safari, be sure to reach out!
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