Rise adds vertical space to Carousel when published for LMS (SCORM or xAPI)
Jul 11, 2018
By
Stacy Rogers
We are using the carousel to present a collection of images with associated text. It happens to be an org chart that highlights the selected position as you move through and shows a description of that position below. When viewed in the editor or in preview the text displays right where it should. When published to SCORM or xAPI a large vertical gap is introduced making it nearly impossible to see the graphic and text at the same time. In the attached screen shot I reduced zoom to 75% so both show and you can tell that the text is move down and not otherwise hidden. Is this a known bug? Is there a work around or ETA on a fix?
Attached images show how it looks in preview (correct) and as published (incorrect).
3 Replies
Hi Stacy,
I tested this out by uploading a Rise course to SCORM Cloud, and I didn't see the same as you mentioned. Here's a quick gif of what I saw:
Can you tell me if you also tested this using the Share link? How did that behave? What about in any other browsers? If you're able to share a link to the course I'd be happy to test that too! I'm also wondering if it's the image size - could you let me know if you've seen this across the board or just that one image?
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I am working with Stacy on this and we found that it does not happen in preview or SCORM Cloud but it does when played through their LMS. I'm guessing there must be a style sheet conflict of some sort but have not yet had time to dig into that.
Thanks, Steve for that update. Please keep us posted if you're able to track down what in the LMS could be causing the issue - it may be helpful for other authors who also use that LMS!
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