I want to ask your team why my rise 360 always disconnect and always timed out. But when i refresh the problem still same, disconnected and need to refresh. Not only me facing this problem, my team also got the same problem.
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Hi Azmeera. Thanks for confirming that you're using Chrome. If allowlist these endpoints for your network doesn't help, open a case with my team here. We'll be able to work with you to find a solution. Thanks!
3 Replies
Hello, Azmeera! I'm really sorry to hear you're having trouble in Rise 360. Let's see if we can narrow down why this is happening.
Hi,
I using Chrome, I don't know why keep disconnect. Not only me, all my team facing the same problem.
Thanks and Regards,
Nor Azmeera Binti Azman
Professional Application Delivery
DXC Healthcare and Life Sciences Software Solutions
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DXC Technology Company -- This message is transmitted to you by or on behalf of DXC Technology Company or one of its affiliates. It is intended exclusively for the addressee. The substance of this message, along with any attachments, may contain proprietary, confidential or privileged information or information that is otherwise legally exempt from disclosure. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient of this message, you are not authorized to read, print, retain, copy or disseminate any part of this message. If you have received this message in error, please destroy and delete all copies and notify the sender by return e-mail. Regardless of content, this e-mail shall not operate to bind DXC Technology Company or any of its affiliates to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose.
Hi Azmeera. Thanks for confirming that you're using Chrome. If allowlist these endpoints for your network doesn't help, open a case with my team here. We'll be able to work with you to find a solution. Thanks!
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