I have just started using RISE which I think is a great. For one course I decided to use building blocks and specifically statement B. When in edit mode and preview mode the words center on the page but longer words at the end of the line get split with half of the word on the next line! I cannot find a way to prevent this, any advice please.
Do you have a link to your course or some screenshots of this happening so that we could take a look? I'd like to try and replicate it but want to make sure I'm using the same set up in terms of block choice and word length. If you're not able to share those here in the forums you can send along to our team here.
Thanks for trying again - the link does look a little short to me. I recorded a quick Peek video of how I'm able to grab the link and it shows the link a bit shorter in the pop up window, but then if I click it it does copy out the entire link as necessary. One of my colleagues did share that they experienced something similar when trying to grab the Share link from a phone or tablet device, that it was difficult to capture. Can you confirm if the behavior works as expected in one of the supported desktop browsers here?
I think I have found the problem. I copied and pasted the words from a PDF document to insert in the statement and it appeared with words breaking across lines. When trying to edit the words in Rise it had no effect, the problem was still there. Today I copied the statement from Rise and pasted it into a word document, this showed there were formatting errors in the text, having fixed them I then copied and again pasted into Rise and all is good.
Thanks & regards
[Roy McIntosh]
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Hi Roy,
Thanks for that note and glad to hear you were able to figure it out! Our
team is still looking into this issue as we've seen in on a few other
courses, but knowing that tidbit about how formatting carried over will be
a good hint to them in case that's the root cause.
7 Replies
Hi Roy,
Do you have a link to your course or some screenshots of this happening so that we could take a look? I'd like to try and replicate it but want to make sure I'm using the same set up in terms of block choice and word length. If you're not able to share those here in the forums you can send along to our team here.
Dear Ashley,
Please link below.
https://rise.articulate.com/share/RIk2UAAb
Roy,
That link didn't work for me - can you double check the Share link?
When I copy the link this is what gets pasted below.
https://rise.articulate.com/share/RIk2UAAb
Hi Roy,
Thanks for trying again - the link does look a little short to me. I recorded a quick Peek video of how I'm able to grab the link and it shows the link a bit shorter in the pop up window, but then if I click it it does copy out the entire link as necessary. One of my colleagues did share that they experienced something similar when trying to grab the Share link from a phone or tablet device, that it was difficult to capture. Can you confirm if the behavior works as expected in one of the supported desktop browsers here?
Ashley,
I think I have found the problem. I copied and pasted the words from a PDF document to insert in the statement and it appeared with words breaking across lines. When trying to edit the words in Rise it had no effect, the problem was still there. Today I copied the statement from Rise and pasted it into a word document, this showed there were formatting errors in the text, having fixed them I then copied and again pasted into Rise and all is good.
Thanks & regards
[Roy McIntosh]
Disclaimer
The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.
This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast Ltd, an innovator in Software as a Service (SaaS) for business. Providing a safer and more useful place for your human generated data. Specializing in; Security, archiving and compliance. To find out more visit the Mimecast website.
Hi Roy,
Thanks for that note and glad to hear you were able to figure it out! Our
team is still looking into this issue as we've seen in on a few other
courses, but knowing that tidbit about how formatting carried over will be
a good hint to them in case that's the root cause.
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