I can see many posts in the forum on similar issues but none of the troubleshooting steps seems to be helping. When launching Rise content in IE11 I get a blank screen. The courses being accessed are not locally hosted or within an LMS, simply hosted on my Rise account. If I share a link from my created content, no user accessing via IE11 is able to view. It is causing me a big headache...any help gratefully recieved!
Phill, I am getting the same issue with the blank screen. This started yesterday in IE11, but Chrome is ok. Not everyone in my organization uses Chrome, so this is an issue. Hope there is someone that has a resolution.
Hi, folks. We're investigating problems with Rise 360 courses loading in Internet Explorer 11. I'll keep you updated here with our progress. Sorry for the disruption!
Thank you Kevin! I can confirm that you should now be able to launch your courses properly in IE 11. If you've exported your course for web or LMS, please export it again and upload the new version to your hosting site.
4 Replies
Phill, I am getting the same issue with the blank screen. This started yesterday in IE11, but Chrome is ok. Not everyone in my organization uses Chrome, so this is an issue. Hope there is someone that has a resolution.
Hi, folks. We're investigating problems with Rise 360 courses loading in Internet Explorer 11. I'll keep you updated here with our progress. Sorry for the disruption!
Crystal,
It's working now and looks like it's fixed.
Thank you Kevin! I can confirm that you should now be able to launch your courses properly in IE 11. If you've exported your course for web or LMS, please export it again and upload the new version to your hosting site.
I'm sorry for the trouble!
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