RISE - Continue button not moving to next section
Jul 25, 2018
By
Nat Hampson
Hi all! I have placed Continue buttons at the end of Block sections throughout my course & most of them move the learner to the next section. Two of these buttons, however, are not cooperating. After clicking the rogue buttons, the learner has to click the next section link at the bottom of the screen to move forward.
I have tried:
- removing the Continue buttons & adding them again - no luck.
- locking the buttons to force learners to complete block above - no luck.
Images attached for illustration.
11 Replies
Hi Nat
have you tried clearing your cache after you made the changes and then opening a new browser window or duplicating the course and opening to see if that makes a difference? Might have been a network blip that's causing it...
Thanks for your reply, Wendy. I tried your suggestion but it didn't work. Natalie.
Bummer Nat - I'd log a support ticket with Articulate and get them to take a look
I am having the same issue, a continue button at the end of the lesson does not progress to the next lesson
I have submitted a support ticket
case number 01458740
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Hi Nat
can you isolate which block lessons might be causing the issue with the two that aren't working?
I've submitted a support ticket.
Thanks for letting us know that you reached out to the support team Nat. Looks like Vevette is helping you out :)
I have found through more testing that It seems if you disable the previous and next button in the navigation settings it breaks the ability of the continue button to take the learner to the next lesson.
Hi to those following this issue. Vevette picked up that I'd added extra Divider blocks after my Continue blocks - these weren't obvious until I hovered over the space under my Continue button. I deleted the extra, unnecessary Dividers and now all is working. Thanks Vevette!
That's great news Nat! Thanks for popping in to share an update and your solution :)
I am having issues with continue button not working with carousels, but it is working with other items. The odd thing is it was working and when I went to republish just now it stopped working.
Any thoughts?
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