Rise course just opens as a Blank Page from Blackboard LMS

Feb 08, 2021

Hi, I've imported a Rise Scorm package into Blackboard LMS, but when I launch all I get is a blank window, I've tested it in Scorm Cloud, the same thing occurs.


Any suggestions?



1 Reply
Lea Agato

Hi Bill, I'm sorry to hear your Rise course isn't loading in your LMS. Can you try exporting it again and re-uploading it into your LMS? You'll also want to make sure you are using a supported browser for Rise.

If your course still isn't loading, please upload your exported file here and one of our customer support engineers will be in touch to work with you directly.