Rise course not completing

Feb 09, 2017

edward priddy
By edward priddy

I've tested a simple test course created in rise in our LMS (Successfactors) and nothing I cannot get the course to complete.  I've tried SCORM 1.2, 2004 v3 and 2004 v4.  

2004 v4 comes the closest as it is bookmarking, but it never records completion. I tried both quiz and percentage viewed. 

I uploaded the course to SCORM Cloud and, if I'm reading this right, it's not completing there.

Here is the log for the course:

https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=09548643-e613-4f00-8768-82b620e7903d&courseTitle=Rise+test

Any help you can provide is greatly appreciated.

 

6 Replies
John Say
7 years ago02/10/17 at 6:39 pm (UTC)

Hi Edward! 

I think it would be better if we handle the issue via a support case so that we can do some in-depth troubleshooting.  I sent you an email but it bounced so we may not have your latest email address.  Can you please open a case by going to articulatecase.com?  Please refer to this thread's URL and also send us the published ZIP file you uploaded to Successfactors and SCORM Cloud. 

 

 

Tim Golden
almost 5 years ago05/07/19 at 3:03 pm (UTC)

any other progress on this?  I had to abandon Rise as an authoring tool over a year ago b/c I couldn't get it to consistently show completions in the LMS.  Support tickets with LMS pointed at Articulate, Articulate support tickets pointed at LMS....finally just gave up and moved on.  LOVE, LOVE Rise, though....with I could go back to it.

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