A course is not opening for a customer when their users are attempting to access it through cornerstone LMS using IE browser. Can anyone help with a fix?
Hi there, Discover Learning Designs. Make sure your course has been exported and uploaded since last Friday. We had a brief issue with exported courses not loading in IE, and we released a fix on Friday that required you to re-export your course.
If either exporting it again or the article Alyssa mentioned doesn't help, please share your output with us here, and we will help troubleshoot further!
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When was the course published and uploaded to the LMS?
Hi there! Here's what to do when a Rise 360 course appears blank in Internet Explorer. Let us know if that helps you!
Hi
It was this Monday
Hi there, Discover Learning Designs. Make sure your course has been exported and uploaded since last Friday. We had a brief issue with exported courses not loading in IE, and we released a fix on Friday that required you to re-export your course.
If either exporting it again or the article Alyssa mentioned doesn't help, please share your output with us here, and we will help troubleshoot further!
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