Rise Course on Moodle App for iOS
Jul 30, 2018
Hi everyone
Hoping someone may have some input or advice.
We use Moodle as our LMS and have our own version of the Moodle App for both Android and iOS. We recently started developing courses in Rise, especially since they scale so well to a mobile platform.
We have hit a bit of speedbump on iOS, though. The course navigation doesn't allow a learner to navigate back in the course. The course navigation is open, and they should be able to navigate forward and backward at will, but on iOS they cannot go back to a previous section. The android app works though.
Has anyone come across a similar issue? If so, does anyone have any suggestions please? This is quite a big issue for us since we are planning a huge launch campaign on our new app, and can't do so until we know that everything works.
Thanks
Marcia
6 Replies
Hello, Marcia.
One of my clients is having similar issues (navigation, buttons and links) with their Moodle App and the course I produced with Rise. We haven't found a solution yet. Looking forward to the next Rise update to see the problems solved.
Best,
Hi Monica!
Have you had a chance to test the Rise course in a mobile browser outside the Moodle app? If everything runs smoothly in these supported browsers, then I would recommend reaching out to Moodle support for further troubleshooting in their app.
Hi Monica
We have been in touch with the Moodle developers for iOS and they have confirmed that they found a fix for the problem which will go out with the next Moodle iOS update.
I am not 100% sure what date the next update will be pushed out, but the issue should be fixed when it does.
Hope that helps!
Regards
Marcia
Thanks so much for popping back in to share that update with the community Marcia :)
Thank you so much for sharing your findings, Marcia. It is very useful! We will wait for the update.
All the best,
Monica
Thank you, Alyssa. It is the app. The course runs well when using Moodle with the browser.
Best regards,
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