Hello, the course icons are not loading, and nothing happens when I click those courses (see screenshot). I've tried on both Edge Chromium and Google Chrome.
Yes I believe this is the first time this has happened. Something kind of similar happened when I used Internet Explorer as a browser, but this is different.
I logged out of Articulate 360 via the icon on my desktop, and also logged off of this webpage. However the issues is still happening.
My colleague, Shiela, has been in touch with you to ask a few questions and provide steps that could help you solve this problem. Please let us know if you have any questions about what Shiela sent. You're in good hands!
3 Replies
Hello, Dana!
Thanks for letting us know what's going on. Is this the first time you've run into an issue like this?
Do you notice an improvement if you completely log out of Rise 360, then log back in?
Hi Alyssa,
Yes I believe this is the first time this has happened. Something kind of similar happened when I used Internet Explorer as a browser, but this is different.
I logged out of Articulate 360 via the icon on my desktop, and also logged off of this webpage. However the issues is still happening.
Thanks!
Hi Dana!
My colleague, Shiela, has been in touch with you to ask a few questions and provide steps that could help you solve this problem. Please let us know if you have any questions about what Shiela sent. You're in good hands!
This discussion is closed. You can start a new discussion or contact Articulate Support.