I'm having the exact same issue; I assume it's server overload from all the educators moving to online delivery... whatever the cause, thanks for looking into this, Alyssa (and the rest of the Articulate Team)!
Thanks for your patience. We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.
Please let us know if you run into any more trouble in Rise 360!
Hi Kylie; we're aware of this issue, and we're working to stop the impact. I'm so sorry that it's been bumpy the last couple of days! You can see our status updates here.
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Hello, Kylie. I'm sorry for the trouble. We're having a look right now, and you can follow our status here!
I'm having the exact same issue; I assume it's server overload from all the educators moving to online delivery... whatever the cause, thanks for looking into this, Alyssa (and the rest of the Articulate Team)!
Thanks for your patience. We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.
Please let us know if you run into any more trouble in Rise 360!
It was working yesterday but seems to be down again today. Do you have an update?
Hi Kylie; we're aware of this issue, and we're working to stop the impact. I'm so sorry that it's been bumpy the last couple of days! You can see our status updates here.
Good news, Kylie! Rise 360 is back up and running, and we're monitoring its performance carefully.
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