Rise Error loading

Dec 06, 2016

So I've been using Rise to build some courses, and today I went to view my work, but the page didn't load. It will show the courses I have, but when I click on one, I only see a white screen.

9 Replies
Mike Olivieri

Hi BreAnna, 

I'm sorry you're having problems with Rise. I'm looking into the issue now, I just have a couple of questions. 

1. Are you seeing the white screen for all of your courses or just a few?

2. Could you provide the URL for one of the Rise courses which isn't loading. Feel free to send it in a private message if you rather not share here.

Thank You,



Ashley Terwilliger-Pollard

Hi BreAnna, 

What browser were you using to view the content at Rise.Articulate.com? You'll want to double check that you're using one of the browsers noted here for authoring content. Also did you already trying logging in and logging out of the Articulate 360 website to see if it would reload them? Are you seeing this when clicking the Preview link or just upon opening up a course from the main Rise splash page? 

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