RISE EXPORT ERROR

May 23, 2017

Every time I try to export my course as AICC in Rise I get an Export Error. Any suggestions on solving this? I have exported previously with no issues.

3 Replies
Alyssa Gomez

Oh no, sorry you're running into this! I can help you straighten this out. 🙂

Can I get a few more details from you?

  • What browser were you using when you tried to export? Have you tried the same process in other browsers?
  • Have you tried other export settings, like SCORM 1.2 or SCORM 2004? Are you able to export successfully using those settings?
Alyssa Gomez

Thanks for those details, Megan. I'd like our Support team to weigh in on this, so I've opened a case for you (01078386). They're rockstars, and you'll be in good hands! Be on the lookout for an email from Support@Articulate.com

Also, it looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it. 

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