Rise fonts in Safari after ios15 Sep 24, 2021 By Gordon Lam I have recently upgraded to the new iOS 15. It seems that my existing Rise courses are not using the fonts I have under settings, which in this case is Raleway and Roboto, and are instead defaulting to a serif font. Is this a know issue?
Karin Rex over 2 years ago09/24/21 at 6:57 pm (UTC) Does it happen when you preview or just when you are editing?
Hazel Bartolome Staff over 2 years ago09/25/21 at 4:14 am (UTC) Hi Gordon! I see that you have case 02922818 handled by Carlo, one of our technical support engineers. Glad to hear that your issue has been resolved already.
Karin Rex Hazel Bartolome over 2 years ago09/25/21 at 1:26 pm (UTC) It has not been resolved. The multiple fonts are still an issue. Sent from my iPadMinnie Karin Rex Geeky Girl LLC
Hazel Bartolome Staff Karin Rex over 2 years ago09/26/21 at 11:12 am (UTC) Hi Karin, I was referring to Gordon's support case. Did you also open a support case with us?
Karin Rex Hazel Bartolome over 2 years ago09/26/21 at 12:03 pm (UTC) Yes. Sent from my iPadMinnie Karin Rex Geeky Girl LLC
Hazel Bartolome Staff Karin Rex over 2 years ago09/28/21 at 11:12 pm (UTC) I see that Phil Raymundo is handling your case, 02883530, and has replied back to you that the multiple fonts issue is being investigated on.
6 Replies
Does it happen when you preview or just when you are editing?
Hi Gordon!
I see that you have case 02922818 handled by Carlo, one of our technical support engineers. Glad to hear that your issue has been resolved already.
It has not been resolved. The multiple fonts are still an issue.
Sent from my iPadMinnie
Karin Rex
Geeky Girl LLC
Hi Karin, I was referring to Gordon's support case. Did you also open a support case with us?
Yes.
Sent from my iPadMinnie
Karin Rex
Geeky Girl LLC
I see that Phil Raymundo is handling your case, 02883530, and has replied back to you that the multiple fonts issue is being investigated on.