Rise - Image Error
Sep 26, 2018
By
Karel Wagner
Hello Community,
I'm new with using Rise. I tried to pull in an image I've used in several SL projects but I receive error messages. I've attached the messages as well as the images. I've tried both .png and .jpg with no luck.
Can someone educate me as to why I'm receiving these errors?
4 Replies
Hi, I have been having the same issue as well since the last couple of days. And so have other people! I have been using rise for a while now, but this is the first time I have seen this issue occur in such a high frequency. Please note:
1. I am using the latest version of Chrome
2. No URL's are blacklisted on my end
3. Using a Macbook and Chrome OS
(Other people having the same issue)
https://community.articulate.com/discussions/rise/unable-to-upload-images
HI Umair and Karel,
I don't see an existing issue with uploading images, which is what Leslie pointed to from earlier on our Status page.
I was able to upload the images Karel shared, so it doesn't seem that it's the image. What browsers were you using, Karel?
Umair, could you share one of your images so that we can test it?
Hi Ashley,
I'm using Chrome.
Thanks, Karel and sorry for the delay! It all seems to be working on my end even with your image. What version of Chrome are you using, the latest is 69.0.3497.100 in Mac and Windows. Are you still running into trouble with your images today?
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