Rise: Issue with an iframe

Hi Stefan,

Thanks for reaching out about this! After you published the content for web, did you host it on a web server? If so, does that web server support secure https content? 

Here's another test: what happens when you view the Rise "Share" link? Click here to see the Share link from the sample course I put together. 

Hi Alyssa,

thanks for your reply. Your link works for me. No, I didn't host it on a web server. I've just unzipped the ZIP-file and startet the index.html file, since I want to test it.

Ah, okay. That could explain it. Embedded web content won't work offline unless you have an active internet connection. Let me know if the iFrame is still blank, even after hosting it online. If it is, we'll keep digging!

Hi Alyssa,

I was online when I checked the Rise-course (I checked it again several minutes ago). But maybe, I can check it again after I host it online.

Keep me posted, Stefan! If you're still not seeing the iFrame content after the course is hosted online, we'll want to dig into this a bit more. Thanks!

I'm having a similar problem. My web page appears as expected when added without the iFrame tags. But once I add the iframe I just get a blank space. 

Ok, I think I  might have gotten somewhere. It appears (in my case at least) to be to do with the second quote mark in the iframe. Somewhere along the line it was being changed to a different type of " and that was causing the problem. 

In the end, I fixed it by playing around with the try it yourself settings Here:

https://www.w3schools.com/tags/tag_iframe.asp

Hopefully this can help someone else out. 

Thanks Steve for sharing - I've seen the same thing occur and we do have a few other common troubleshooting steps for issues with embedded content detailed here.