Rise - lost courses

Mar 27, 2018

Hi There

I have been using Rise to create several eLearning courses. I just logged back on to my account and the courses have disappeared!!!! I was literally working on one less than 30 mins ago

can anyone help me get them back as it will take weeks to recreate them all

1 Reply
Ashley Terwilliger-Pollard

Hi Mark,

I'd be happy to help - we'll get this figured out. 

First, I'd want to make sure that you're logging in with the right Articulate ID. The one you're using here in ELH shows you are on a trial subscription through May 19th. Does that sound right? 

I searched in the ELH community and I found a few other "Mark Webbs" too - so I want to make sure you're first using the right Articulate ID to access your content. 

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