RISE - Not able to view RISE project file from another person

Jun 13, 2018

Someone within the company tried to send me a Rise project (Send a copy), when I got the email and tried to launch the course it does not appear on my side. Even though I have Articulate 360, Rise is acting like it is a Free Trial.

Anyone having the same issue?



1 Reply
Ashley Terwilliger-Pollard

Hi Tom,

It looks like you're on a Teams trial still, but you should be able to access the course that was shared with you. Can you check that the email your colleague sent it to is the same one associated with your ELH account here? That one is connected to the trial that started on June 12th. 

If it was sent to another email, you'd need to be logged into 360.articulate.com with that email address to access the shared course. 

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