We are having a problem with our Rise (exported as SCORM) not fitting to the width of the browser window when viewed in our LMS (moodle). We get an unwanted margin. Screenshot attached.
Thanks for sharing the screenshot here, what browser were you viewing the course within? I'd want to double check that it's one of the supported browsers detailed here, and then I'd suggest giving it a test in SCORM Cloud too. That's a good standard for how courses should display and behave. This article will walk you through how to get the course uploaded there and give it a test - and don't worry, SCORM Cloud is a free testing site. If all works well in SCORM Cloud, then you can go back to Moodle and look for any frame/player specific settings that could be interfering with Rise's set up to be fully responsive and adjust to the browser window.
If in SCORM Cloud you're still seeing the odd margins, can you share a copy of your Rise export? You’ll want to upload the file here using the “ADD ATTACHMENT” button at the bottom of the forums reply window. If you’d prefer to not share in the public forums you’re always welcome to share with our Support Engineers here. They’re available 24/7 to assist!
We have tested further including SCORM Cloud and it appears to be a Moodle/SCORM issue. We will keep trying to find a fix and report back here when we have found the solution. thanks
Thanks for that update Emily and please keep us posted! I know we've a number of Moodle users here in ELH, and it would be good to know if there's a larger issue at play.
3 Replies
Hi Emily,
Thanks for sharing the screenshot here, what browser were you viewing the course within? I'd want to double check that it's one of the supported browsers detailed here, and then I'd suggest giving it a test in SCORM Cloud too. That's a good standard for how courses should display and behave. This article will walk you through how to get the course uploaded there and give it a test - and don't worry, SCORM Cloud is a free testing site. If all works well in SCORM Cloud, then you can go back to Moodle and look for any frame/player specific settings that could be interfering with Rise's set up to be fully responsive and adjust to the browser window.
If in SCORM Cloud you're still seeing the odd margins, can you share a copy of your Rise export? You’ll want to upload the file here using the “ADD ATTACHMENT” button at the bottom of the forums reply window. If you’d prefer to not share in the public forums you’re always welcome to share with our Support Engineers here. They’re available 24/7 to assist!
Thanks Ashley for such a quick reply.
We have tested further including SCORM Cloud and it appears to be a Moodle/SCORM issue. We will keep trying to find a fix and report back here when we have found the solution. thanks
Thanks for that update Emily and please keep us posted! I know we've a number of Moodle users here in ELH, and it would be good to know if there's a larger issue at play.
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