Rise not reporting to LMS on Apple devices
May 18, 2020
I have set up several Rise courses and a Storyline course on our LMS. Many people have completed the modules successfully and our LMS has marked as those modules as complete.
However some users are reporting errors where they have completed the course but the LMS is still saying it hasn't been started. The issue is only affecting those using Apple devices (iPads, iPhones, Macs). The reason I'm thinking it could be a Rise issue is because the only module that is reporting successfully is the Storyline module. I have tried myself on iOS, using Safari, Chrome, Google app, and Firefox but am having no success.
Has anyone else had this issue?