Rise - Problems with failed exams being reported on LMS

Feb 12, 2018

We have produced a course on Rise and exported it to SCORM 1.2 with the following settings - track quiz results, reporting passed/failed.

Our clients has said the following .......if I take the course and get 100% it passes the exam result to Thinkzoom and I can see that nicely in the reporting, however for people who fail the exam at the end and exit the course..nothing seems to be sent to Thinkzoom in the reporting section (not even that they started the course) it’s just completely empty.

All help gratefully received.

1 Reply
Alyssa Gomez

Hi Lecky! Welcome to the community! 👋

I'd be curious to test your LMS output in another environment. That will help us narrow down whether the issue is related to Thinkzoom, or something else.

SCORM Cloud is a handy tool for this kind of testing, since it's industry standard. If you'd like some help with that testing, attach the LMS output file here! I'd be happy to assist. 

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