Rise Quiz Attempts results when learner fails

Nov 19, 2018


I have set a summary quiz in Rise to 2 attempts.  This is usually enough for most employees but occasionally,  one or two don't pass.  If they have failed twice and exit the course, it remains on the LMS as enrolled.  Is there a way to reset the course after they fail?  It is set to resume from where they left off which is not ideal for the few who fail.



1 Reply
Allison LaMotte

Hi Pam!

At the moment, a re-launched Rise course will always reach out to the LMS and ask for the suspend data needed to resume the learner's previous attempt at the course (in contrast to Storyline, where you have a few other options).

Some Learning Management Systems have features that will allow you to force a new attempt on the learner after completion, thereby declining to provide the suspend data needed to resume. I would reach out to your LMS provider and see if that's possible with your LMS.

We'll evaluate additional resume features in the future, and we'd invite you to share your input here!

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