Is there a way to see the comments in RISE Review after they been been resolved? For example, if someone comes back and says "That's not what I said in Review," how can I go back and see the comments that were made? (if they were marked as resolved)
Hello, Matthieu. No worries on reviving the thread!
There isn't a way to track comments by a specific user in Review 360, but we can do some digging on our side to see what happened. Did you have email notifications about the comments and now you can't find them? Please share the details, including the Review 360 link, with my team by clicking here. We'll see what we can find!
4 Replies
You bet, Jeremy!
Simply click the three dots icon at the top of the window, then click Show Resolved Comments.
Duh thanks
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Hello Alyssa,
Sorry for reviving this thread.
I am facing a huge issue : some comments my clients or colleagues added disappeared.
Some comments that were not resolved are no longer here even after clicking Show resolved comments.
Is there a way I could track comments by a specific user ?
Hello, Matthieu. No worries on reviving the thread!
There isn't a way to track comments by a specific user in Review 360, but we can do some digging on our side to see what happened. Did you have email notifications about the comments and now you can't find them? Please share the details, including the Review 360 link, with my team by clicking here. We'll see what we can find!