In Rise, when someone leaves a comment via "Review" functionality, the comment takes a screenshot of the page, with the comment - the problem is - and this is really a big problem as it makes the product almost un-unsable, is that it takes a screenshot from another part of the page. So, the edit is not tied to the screenshot, and I (the course author) needs to search through the course to find the bit that the comment is about. This is a very problematic bug, and it's sending my client nuts. Please help!
3 Replies
I have never had a problem with this, it is still a pain to find the place the client is referring to.
I wonder if it is related to the browser your client is using.
I've had this on all my courses.
Good idea, I never tried another browser...
Hi all,
Take a look at using one of the supported browsers for Rise and Review here:
If you're still seeing some odd behavior, we'd love to take a look at one of your courses.
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